Question 1

How to use Kronio Klock?

Accepted Answer

Introducing a new way to manage your team's attendance with facial recognition – Kronio Klock. This feature is designed for you to install the app on a fixed location, such as a cellphone or tablet, at the workplace. Employees can easily clock in using their face without the need to create an account.

Here's how to use Kronio Klock:

Access the Menu
Select "Klock."
Set up the device as Klock to enable its usage
Register your face as an administrator to access and configure Klock
Go to "Team" and start adding your team members (using only their first name and last name).
Register their faces
Once you've added them, you can assign work schedules through the Menu.
Your staff can now clock in using their facial recognition

Question 2

Plan Premium

Accepted Answer

** Kronio innovates for you **

We offer two clock-in options that can fit your company's needs. Check them out on our website

Premium Pricing

Prices vary according to the number of employees, in the Premium section of the App you can get a precise calculation or check this link

Question 3

How do I cancel my plan?

Accepted Answer

To cancel your premium Kronio plan, you can access it by going to Menu > Premium > Do you want to cancel your plan?

Apple users must make changes through their Apple account. If you want to use a different card, you can contact us to receive an external payment link.

Question 4

How can I clock in and out?

Accepted Answer

Remember that to clock in, you need to be assigned a schedule. You can check it on the homepage or in Menu > Schedule

How can I clock in and out?

Go to attendance
Swipe to the right where it says "check-In"
Swipe to the right where it says "check-Out" when you finish your workday
Select "Start break" when your break time begins

Question 5

Employee Registration

Accepted Answer

| Remember that as an administrator, you must first invite your team members. Here we'll show you how to do it

Register your team:

Go to the Team section
Click on the "+ New Employee" button

You will have two options:

Option 1: Individual Invitation

Enter the employee's first and last name.
Click on Invite
Share the username and password created by the system

Option 2: Group Invitation

Copy the PIN
Send it to the employee

How to create a schedule?

Go to the Menu
Click on Schedules
Choose the type of schedule for your company
Add the employees who belong to this schedule
Complete the schedule setup (schedule, location, break time)
Click on Save

Question 6

How can I change my payment method?

Accepted Answer

To change your credit card on Android devices, you must follow these steps:

Menu > Premium > My Plan > Payment Information

Apple
You can log in to your account using this payment link

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