Articles on: Attendance

Issues with clocking in/out and taking breaks

It is crucial to ensure that you are allocated to a specific schedule, and all the required information is accurately completed.

You can also verify that the device's GPS is turned on.


This can also happen because users with more than one schedule can only clock out up to 15 minutes after their scheduled departure time. After this time, they will not be able to clock out as they have time to start the next schedule. Clocking in can be done up to 15 minutes before the start time. This is because multiple schedules can now be assigned to employees.

If it's an app error and the admini has indeed selected the correct schedule, the user should immediately contact the support team to resolve the issue.

Updated on: 09/15/2023

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